1. Website Use & Acceptance

By accessing or using this website, you confirm that you are at least 18 years old.

By placing an order, you agree to be bound by these Terms & Conditions.

PUFF KINGDOM reserves the right to update or amend these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

2. Age Restriction (18+ Only)

All products are strictly intended for adults aged 18 years and older.

We reserve the right to request valid identification at any stage of the ordering or delivery process.

Orders may be cancelled if age verification cannot be completed.

3. Orders & Acceptance

All orders placed are subject to acceptance, availability, and verification.

We reserve the right to cancel or refuse any order, limit quantities, reject suspected fraudulent orders, or correct pricing errors before dispatch.

A contract is only formed once the order has been confirmed and dispatched.

4. Pricing & Errors

All prices are listed in South African Rand (ZAR) and may change without prior notice.

We are not bound by obvious pricing errors and reserve the right to cancel such orders.

5. Shipping & Delivery

Estimated delivery time is 3–5 working days depending on location and courier conditions.

Delays caused by couriers, weather, or external factors are beyond our control.

Risk in goods transfers to the customer once the parcel has been collected and scanned by the courier service.

We will reasonably assist with tracking and courier-related queries where applicable.

6. Delivery Options

Standard nationwide courier delivery

Free delivery for qualifying orders (as advertised)

Collection (if available)

7. Discreet Packaging

All orders are shipped in plain, unbranded packaging for full customer privacy.

8. Right to Refuse Service

We reserve the right to refuse, suspend, or cancel any order at our sole discretion where necessary for legal, security, or operational reasons.

9. Limitation of Liability

To the fullest extent permitted under South African law, PUFF KINGDOM shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

Nothing in these Terms excludes liability where prohibited under the Consumer Protection Act of South Africa.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa.